You are here:

Contact us - Customers

Origin Energy welcomes your feedback and enquiries.
For information about Origin Energy, select from the appropriate section below:
  Customer contacts Shareholder contacts Business divisions & locations

Commitment to service
At Origin Energy we are committed to providing you with superior service. To this end we have the right people and technology to ensure we meet your needs with the right services and advice, first time. Origin Energy aims to action your enquiry within 3 business days although enquiries that are specialised or require input from third parties may take longer.

Related Links
 Information How can we help you?
Phone:
Electricity/Natural Gas
You can compare retailers, see account information, and learn about safety and the users of our products.
Find out more:
About Electricity
About Natural Gas

Establish a new account (connect)
Finalise my account (disconnect)
Transfer my account to a new address
Account/billing queries
Request an energy offer
Electricity enquiries
Natural Gas enquiries

13 24 61
(VIC/SA/NSW/QLD)

LP (cylinder) Gas
LP Gas is mostly used for cooking, hot water and heating, barbeques and caravans.
Find out more:
About LP Gas

Cylinder Orders (home delivery)
Establish a new account (connect)
Finalise my account (disconnect)
Transfer my account to a new address
Account/billing queries

LP Gas enquiries

13 24 62
(National)
Green Energy
(GreenEarth electricity and Solar)
We provide renewable energy, from such sources as solar and wind energy which do not run out or can be replaced.
Find out more:
About Green Energy
Frequently asked questions
GreenEarth energy offer application
Enquiries
13 24 63
(VIC/SA/NSW/QLD)

Origin Energy Shops
Origin Energy Shops are committed to providing the right solutions, delivered with reliability, integrity and expertise in Heating, Cooling, Hot Water and Cooking.
Our promise is to provide you with "the right choice, the right advice, the right price and the right installer", for all your gas and electric appliance requirements.
Find out more:
About Origin Energy Shops

Find your nearest Origin Energy shop
See our product range
Enquiries
13 14 27
(VIC/SA/Albury)
Appliance repairs & service (Origin Energy 24direct)
Our technicians specialise in repairing, installing and servicing all gas appliances for your home - including emergency repairs.
Find out more:
About appliance repairs & service

Enquiries

13 27 74
(SA only)
Small to medium enterprise
At Origin Energy, we understand the needs of small to medium business customers. We aim to do more for business customers than simply provide electricity and gas.
Find out more:
About small to medium enterprise
 
13 24 63
Electricity (VIC/SA/NSW/QLD)
13 24 63
Natural Gas (VIC/SA/QLD)
13 24 62
LP Gas

Commercial and industrial
If your business currently spends around $15,000 or more per year on electricity or around $50,000 or more per year on gas, Origin Energy can offer your business a comprehensive suite of energy products and services.
Find out more:

About commercial and industrial
Enquiries
LP Gas Enquiries
13 23 34
LP Gas
13 24 62

Fax 1800 065 420

Overseas?
International customers can call us on +61 3 8635 3485

 

back to top